Monthly Archives: October 2011

From Credit Scores to “Behavioral Scores”: What Numbers Say About You

 

Credit scores can predict your ability to pay back debts, but can new scoring models also predict your likelihood of embezzling or the frequency you’ll take your medication?

New scoring algorithms, modeled after credit scores, purport to predict your behavior beyond your creditworthiness, from your reliability as an employee to your reliability as a patient. While credit scores have been a banking standard since the 1970s to predict consumer lending behavior, what will this new generation of scores measure about your personal life? Read more here

 

 

 

 

 

The Offer – to Negotiate or to Not Negotiate? That Is The Question.

For those of you dreading that salary discussion for a raise or new job, this article has some great tips

A Google search of “how to negotiate starting salary” netted just under 2 million results. 8 tips here, 6 steps there, all sorts of advice. For the most part, it sucks. There are some things I agree with.  Do research – absolutely. You should know the market rate in your area of expertise. Don’t talk about your expenses, or how much money you need.  We don’t care.

 

That leaves plenty of advice to make me want to jab myself in the eye with a dull pencil. Like leave the salary expectation question blank on application forms. Some companies make that little square mandatory.  Guess who’s not getting an interview? Or how about this? 90% of all human resources professionals expect you to negotiate. So what, we still hate it. Here’s my favorite – realize the first figure out of the employer’s mouth is the lowest. Bullsh!t. The same guy who said that recommendsasking for 15-20% more than you want. Hmm, so if the position pays 50-60K, you want (and have determined you’re worth) 55K, you’re now supposed to ask for around 63-65K? Seriously?? Don’t believe me? Look for yourself – link to that little nugget of info is here - #7 to be exact.

 

Pay for directors “rose 50% in past year”, a report claims

From BBC

Pay for the directors of the UK’s top businesses rose 50% over the past year, a pay research company has said.

Incomes Data Services (IDS) said this took the average pay for a director of a FTSE 100 company to just short of £2.7m.

The rise, covering salary, benefits and bonuses, was higher than that recorded for the main person running the company, the chief executive.

Their pay rose by 43% over the year, according to the study.

Prime Minister David Cameron, speaking in Australia, said the report was “concerning” and called for big companies to be more transparent when they decide executive pay.

Labour leader Ed Miliband said the pay increases were part of a “something for nothing” culture, since the stock market had not risen to match them.

A statement from IDS said that that figure suggested that “executive largesse is evenly spread across the board”.

Base salaries rose by just 3.2%, although that was above the median rise recorded by IDS this week for average pay settlements of 2.6% for private sector workers.

Why Women Entreprenuers Rock!

As a female entrepreneur who have managed my own business growing it from me to over 10 staff it is very heartening to read the following on why women business owners are rocking the business world: 

In 2010, women became the majority of the U.S. workforce for the first time in the country’s history. Also, 57% of college students are now women. While men continue to dominate the executive ranks and corporate board rooms, women now hold a number of lucrative careers: they make up 54% of accountants, 45% of law associates and approximately 50% of all banking and insurance jobs. These statistics, which appeared in Hanna Rosin’s Atlantic article “The End of Men,” have prompted considerable attention and debate.

Women are advancing in entrepreneurship as well. An American Express OPEN State of Women-Owned Businesses report found that between 1997 and 2011, the number of businesses in the U.S. increased by 34%, but the number of women-owned firms increased by 50%. That compares to a growth rate of just 25% for male-owned firms and has allowed businesses owned by females to reach 49% of U.S. firms — near parity with their male counterparts.

Why exactly are women advancing so quickly as business owners? Are women better equipped to thrive in this digital age? Is today’s business climate more inviting for aspiring women entrepreneurs?

2012 Salaries Predicted To Increase, Now How About Those Job #s

As happy as I am about the project increases in salaries across diverse industries, it would be much happier with project increase in the number of jobs created, in the mean time, I will take any good news

Starting salaries for professionals in the U.S. and Canada will be going up next year as the hiring climate for experienced workers becomes more competitive and the time it takes to fill jobs lengthens.

Staffing firm Robert Half International  said the average starting salary for white collar professional and support jobs in the U.S. will rise on average 3.4 percent in 2012. Tech positions will see the biggest increase with an average of 4.5 percent. Lawyers and legal support staff will see the smallest increase of the five areas studied. Starting salaries in the legal field will rise on average 1.9 percent.

Social media impact on recruitment

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Back in 2007 I wrote a very popular article that has since been republished by diverse magazines, blogs, newspapers etc on how social media could negatively impact your job search. At the time most people did not consider how their online activities could impact their job search activities. With this growth in use of social media recruitment, its time to clean up you online presence and ditch the dirt!

 

Social media is making it easier to find the right jobs, and for you to connect to the right people that can help you get those jobs. Many job seekers are still using traditional job search methods that are yielding poor results. The New York Post reported that one woman applied for more than one thousand jobs over 99 weeks, getting only two interviews. Nearly one in three job seekers has been out of work for more than a year, and the average job seeker gives up after five months.

But you don’t have to end up like these professionals! By understanding who you are, what differentiates you in the marketplace and establishing your personal branding online, you can compete in the new talent marketplace. Once you’ve built your own website and established your social network profiles, you’re ready to start leveraging your relationships and talents to get the job of your dreams, not just one that pays the bills.

Surranna Sandy Triple Winner @ 2011 TORI (Toast of the Resume Industry) Awards

I am honoured to have received 1st Place Sales & Marketing Resume, 2nd Place Executive Resume and 2nd Place New Graduate TORI Awards (Toast of the Resume Industry) for 2011 at the annual CDI conference last weekend!

I congratulate the winners and nominees and thank Career Directors International and its President Laura DeCarlo for hosting such a powerful event. It was an inspiring and absolute pleasure to meet professionals who are so passionate about innovation and growth in the career services industry. It was great to to learn how we can continue to improve the tools and services we provide to our clients in helping them reach their career goals.

This Is The Number 1 Thing Job-Seekers Are Doing That Is Costing Them The Job

Having provided resume writing and career coaching to thousands of people over the years, I have to agree with the premise of this article from Business Insider:

So many applicants forget this all-too-crucial step, which eventually costs them the job offer.

“It’s the single biggest issue I see,” AnnMarie McIlwain, Career Fuel’s CEO, explains. “Many job-seekers do not call or email when they say they will or when prospective employers think they should.”

It’s a turn-off to employers committed to hiring someone responsible, and especially off-putting when said employer has done you a favor, say, by opening networking doors, writing

Read more: http://articles.businessinsider.com/2011-10-13/news/30274345_1_job-seekers-employers-job-offer#ixzz1bht3aenm

Effective Networking To Accelerate Your Job Search Success

More often than not, people lose touch with former business colleagues. They cite multiple reasons including lack of accurate contact information and lack of time. After a certain amount of time passes, people often report feeling awkward making a call to a former colleague. Losing contact with former co-workers can be detrimental to your career health. Since 70-80% of people source new opportunities through trusted friends and colleagues, it’s imperative that your career management strategy incorporates ways to stay in touch with people you have worked with in the past.

The State of Performance Management

Some facts from the recent report, The Current State of Performance Management and Career Development

Performance weighting is tipped toward results, particularly for executives

When weighting the two sets of performance components-what is accomplished as well as how it gets done- it appears that most organizations tip the scale towards results, particularly for executives.

  • 62% of respondents indicate that executives are either measured solely on results (30%) or more on results than competencies/behaviors (32%).
  • Only 4% of respondents indicated that executives are measured either solely on competencies/behaviors (1%) or more on competencies/behaviors (3%).
  • At the individual contributor level only 10% of companies measure only or mostly competencies/behaviors.
  • Also at this level, the most popular approach is 50/50, with 48% indicating they use this relative weighting.

The ratingless system

The ratingless performance system does not appear to have caught on. In the performance systems of 93% of responding employers, employees do receive an overall rating – either number, letter, or label.

The five-point scale remains the top choice

The five point performance rating scale has become even more popular in recent years.

  • · 63% of respondents report using a five point scale (compared to 45% in the 2005 study).
  • · 19% report using the four point scales.

Calibration meetings

Calibration meetings are increasingly common as a way to ensure consistency in ratings.

  • · 61% of responding employers conduct some form of calibration meeting – either to provide guidance to managers; or to compare, discuss, and reach consensus on employee performance ratings.

Merit increases

While merit increase ranks at the top, other reward links appear to be gaining attention:

  • · 63% of participating companies indicate that the performance rating drives the merit increase.
  • · 45% say it drives variable (incentive) pay.
  • · 28% report that it drives prospects for advancement.
  • · 20% indicate that it drives an employee’s access to new experiences and challenges.

Source: Compensation Force, http://snipurl.com/zxfof

Download the full report- The Current State of Performance Management and Career Development 2010;

http://snipurl.com/zxfnj

Achievement Journals 2.0

For many people, recalling employment achievements that create value-driven resumes and personal brands can be a daunting task. Remembering what you are proud of in specific roles and showing that value to organizations starts with documenting your achievements.

Resume Writing Strategies for New Graduates

Happy young business team

As the President of Resume Solutions, I have worked extensively with new new graduates with degrees and diplomas in a myriad of fields, from Information Technology, Marketing, Business Administration, Education and Liberal Arts to engineering, mathematics, statistics, science, zoology, fisheries and environmental programs just to name a few.  Many new graduates rely on the notion that their degree or diploma major is enough to convey to a potential employer the depth of their skills and qualifications.

Daily Tip: Getting out of a career rut

It’s getting cold outside, the economy is slow and you hate your job and or boss – or both. Try channeling your creativity to get out of a career or personal rut. First, put aside some time to do something creative activity – no you don’t have to be Da Vinci, just any creative activity that can serve as a outlet and free your mind.

Remember that when you allocate the time for a creative activity, ensure that you place its importance in front of your  mind.  The first step is to practice clearing your head of all of your everyday concerns, maybe play some of your favorite music, and let your mind wander without restrictions. You may have trouble letting go initially, that is ok. To make things easier you can try yoga or meditation  techniques to help facilitate this process.

Part 3 of 3 – Economic downturn is a boon for online employment scams

How to protect yourself during your job search:

  • You should never provide your social insurance number for Canadian job seekers or in the U.S your social security number, date of birth, driver’s license, credit card numbers or any other personal data over the internet to secure a job offer or an interview.
  • Many new immigrants and a lot of older workers still include their personal information such as date of birth and marital status on their resumes. This information can serve as a critical starting point for an identity thief.
  • Exercise caution in the information that accompanies your resume, some job seekers have accidentally provided sensitive data such as social insurance numbers, tax returns, bank statements and other information when requesting resume writing services from ResumeSolutions.ca. This error can have devastating impact if the information fell into the wrong hands.
  • You should expect a certain amount of spam during your job search. Many jobs are nothing more than opportunities for unscrupulous firms to harvest email addresses. So be cautious.
  • Do not respond to requests for money, download suspicious files or provide personal data prior to undergoing an interview process and receiving a legitimate offer. Then, only provide the personal data required for payroll and to sustain the employment relationship. Real employers do not ask for money or personal data from job seekers prior to a full-scale interview process and presentation of a job offer.

For many job seekers, online resources are a critical component of their job

search arsenal. However, it is imperative that they demonstrate caution in the

provision of private data to anyone online, regardless of how irresistible the

proposed job opportunity appears.

What to do when you think you are over qualified for that job

For many job seekers, the thought of writing a résumé fills them with dread. What to keep in, what to take out, the length, the design etc. Can be very stressful. You have to remember, the purpose of your resume is to support you before, during and after a job interview and help you to secure a job. Therefore, you should remember the goal of astrongly written resume: it is to generate interest from a potential employer and to persuade them to call you for a personal interview. If you are applying for a position that does not require an MBA, then do not include the MBA on your resume, only include your undergraduate degree.

 

To appear more competitive for the roles you are targeting, highlight only those skills and experiences that are relevant for that particular job. For instance, if you managed a $1.2 million budget and 10 staff, but the role to which you are applying for does not require budget or staff management, do not include this information. Furthermore, to make you more attractive to potential employers, I suggest, simply going back only 10 years in your work history to reduce the extent of your work experiences. During the interview, if asked, you can then expand on the rest of your career.

 

However, keep in mind that dumbing down your resume can eliminate you from being considered for a potential job where you would have been a great fit. Some organizations’ HR departments and recruiting firms keep the resumes of candidates on file for future opportunities and your “dumbed down” resume could deter them from considering you as a viable candidate. Lastly, while it is ok to omit data – as a non-statement is not a false statement – deliberately falsifying data such as credentials, job titles and accountabilities are a definite no-no.

 

For more information on writing a strategic resume, and resume writing tips you can visit the Job Centre at ResumeSolutions.ca by clicking here.

How to find hidden jobs

Don’t assume just because the company hasn’t advertised that there aren’t positions open in your field.  There are two types of jobs.  First, published jobs are positions that a company has labeled as a job opening and the company is actively seeking to fill.  The most obvious is employment ads.  Second, there are “hidden jobs”.

The vast majority of open jobs are not advertised- they are “hidden” jobs.  These jobs are filled through the grapevine and are not announced publicly.  Some of these jobs may be just visions in someone’s head.  Stumbling upon the right person, might suddenly open a non-existing job.  Companies growing in size, job seekers with niche skills, or new executives looking for fresh enthusiasm are all possible sources of hidden jobs.  Whatever the reason, new jobs are created daily.  Through a target search using your network, you may uncover some of these “hidden” jobs.

Reasons for New Jobs

Keep in mind that there are many reasons for hiring.  Some reasons include…

  • Sales are lagging
  • Acquisitions are planned
  • They are building a new team
  • Serious operating problems
  • Company lacks experience in an area
  • New product is being launched

Common Mistakes in Executive Resumes…and How To Avoid Them

 

Preparing an effective executive resume and cover letter requires the job seeker to successfully and concisely market themselves with eloquence and originality.  Your executive resume should be a strong statement of your skills, abilities, experiences and accomplishments presented in a strategic manner to capture the attention of executive recruiters and senior decision-makers – compelling them to contact you to discuss employment opportunities.

 

Executive  resume writing and career marketing is highly subjective, there are few standardized guidelines for executive job seekers to help them in developing  resumes  and cover letters, documents that have significant impact on their career success.

 

As a seasoned Professional Resume Writer and Career Coach, with work history as an HR Professional, I have reviewed thousands of executive resumes. During my 14 years of resume writing and human resources management, I have come to recognize the key mistakes that most executives make when writing their resume.  Although executives and senior management professionals often make the same resume writing mistakes as other job seekers, recruiters and hiring decision makers are significantly less forgiving with upper level candidacies.

 

Here are some of the top executive resume writing mistakes:

 

 

Duties vs. Accomplishments – Content without results

 

  • Recruiters and hiring decision-makers needs to see the results you achieved in each leadership role that is relevant to the job you are targeting. Your executive   resume needs to demonstrate what you accomplished, the distinct value you added to your organization and how you made a difference to your past employers. Your unique successes should be measurable and quantifiable to build credibility. You should also briefly provide the context of your position, such as the number of direct reports and the budget that you managed. You should never use words and phrases such as “Duties included,” “Responsibilities,” or “Responsible for” in an executive   resume because they are too passive and list-like. Instead, you should boldly articulate distinct accomplishments using action verbs to launch your points.

 

Unreadable quantitative data

  • As mentioned above, your contributions are the most critical component of your resume. However, your   resume should focus on telling stories of your successes and results by providing succinct and relevant context, rather than just packing the document with numbers. An executive   resume filled with numbers will only serve to reduce your resume’s readability, and subsequently, your job search success. Well-chosen words and phrases to explain and support the numerical data will better convey your message.

 

Spelling errors, typos and grammatical flaws

  • It is cliché but you will not get a second chance to make a first impression. Many people are surprised that executive level resumes often contain spelling and grammatical errors, but they do.  Poor spelling and grammar at an executive level will significantly hurt your job search. If you do not take care in writing a resume that could help improve your personal circumstances, how would you treat documents with less personal significance?

 

The  resume is  general

  • When reviewing your resume, can a reader immediately tell who you are and your areas of expertise? Do they know instantly your most impressive career achievements? Many executives create broad resume s so they do not limit themselves during their job search. Unfortunately, broad resumes lack specific information that would help a recruiter determine if you are a fit for their role and corporate culture. Your executive resume should link your accomplishments to that specific employer’s needs.

 

Unclear layout, poor formatting and structure

  • Busy decision makers and recruits have short attention spans. Your executive resume should be clear, concise and provide the relevant information to engage a potential employer to call you. Instead of clutter, focus on identifying and effectively conveying your “Unique Selling Points” in a format that is easy to read. A crowded resume may avert recruiters and hiring decision-makers and can be ineffective in your job search.

 

Contains lies and exaggerations

  • A survey by J. J. Keller & Associates of 161 surveyed HR professionals, 55% reported that applicants lied about their employment history, education, certifications and licences on their   resumes. This despite the plethora of media stories of high profile people who have lost impressive positives due to their misrepresentation and despite the increasing use of background checks conducted by employers. Resume enhancement of any kind is not recommended. Do not lie, stretch the truth or misrepresent the facts. It does not take an official background check to discover lies. Remember Google. It is that that easy.

 

Review your resume thoroughly to avoid the above mistakes. Ensure your executive resume is concise, organized and compelling enough to gain attention in today’s crowed and competitive market.

Part 2 of 3 – Economic downturn is a boon for online employment scams

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Special report

Identity theft & Complaints

A major concern among consumer rights professionals and law enforcement officials is the increased volume of fraud related to unethical companies who promises job leads and full employment in return for hundreds or even thousands of dollars in upfront payment. In 2007 alone, prior to the start of the economic downtown, there were 5,925 complaints about recruitment agencies made to the United States Consumer Protection Agency for issues such as payments for job leads or counselling. It is safe to assume that with the continued depressed economic climate we would see an increase in the number of these fraudulent activities, and in turn, complaints.

One of the most recent frauds involves emails purporting to be genuine job opportunities sent to job seekers with a request for personal information to move their applicant forward. Many of these emails have attachments that carry viruses that are used to steal passwords for bank accounts, credit cards and social-networking sites or personal data for identity theft.. Most of these firms prey on new graduates, recent immigrants and job seekers who are desperate to find work. According to the United States Federal Trade Commission data, identity theft ranks as the #1 complaint over 7 straight years in its annual “Consumer Fraud and Identity Theft Complaint Data” report.

According to a PhoneBusters report, there were 7,778 identity theft complaints made in Canada in 2006, making this a growing area of crime in the country. Ontario had the largest number of complaints with 3,353 followed by Quebec. Identify theft is a huge concern for job seekers as thieves can access their bank accounts and within this financial crisis have a ruinous effect on people’s lives. Common identity theft crimes include,  fraudulent withdrawls from bank accounts, opening up new credit facilities (loans, lines of credit, mortgages) in the job seeker’s name or maxing out their credit cards. The increases in identity fraud complaints have lead to major police cases. One such case is a 2006 bust made by the Ontario Provincial Police, which exposed an identify fraud ring that targeted victims by starting with the solicitation of resumes to gain initial information. Identity fraud is not just a big city problem. A 2010 Symantec research revealed that Burlington Ontario, a relatively small but growing municipality is the top city for identity fraud in Canada.

Making Yourself Indispensable

From the Harvard Business Review online:

It’s pretty easy and straightforward to improve on a weakness; you can get steady, measurable results through linear development—that is, by learning and practicing basic techniques. But the data from our decades of work with tens of thousands of executives all over the world has shown us that developing strengths is very different. Doing more of what you already do well yields only incremental improvement. To get appreciably better at it, you have to work on complementary skills—what we call nonlinear development. This has long been familiar to athletes as cross-training. A novice runner, for example, benefits from doing stretching exercises and running a few times a week, gradually increasing mileage to build up endurance and muscle memory. But an experienced marathoner won’t get significantly faster merely by running ever longer distances. To reach the next level, he needs to supplement that regimen by building up complementary skills through weighttraining, swimming, bicycling, interval training, yoga, and the like.

So it is with leadership competencies. To move from good to much better, you need to engage in the business equivalent of cross-training. If you’re technically adept, for instance, delving even more deeply into technical manuals won’t get you nearly as far as honing a complementary skill such as communication, which will make your expertise more apparent and accessible to your coworkers.

 

The Secret to Dealing With Difficult People: It’s About You

Do you have someone at work who consistently triggers you? Doesn’t listen? Takes credit for work you’ve done? Wastes your time with trivial issues? Acts like a know-it-all? Can only talk about himself? Constantly criticizes?

Our core emotional need is to feel valued and valuable. When we don’t, it’s deeply unsettling, a challenge to our sense of equilibrium, security, and well-being. At the most primal level, it can feel like a threat to our very survival continue reading at HBR