Building Value statements On Your Resume: Examples

BEFORE: SALES MANAGER

 

  • Oversaw sales team’s performance for Southern Ontario.

Problem – underperforming team due to lack of product knowledge

Action – coordinated research and development team to deliver bi-weekly Lunch & Learn presentations to educate sales representatives  on product features.

Result – increased quarterly sales by 250 units. Gained 2% market share by end of the year.

AFTER: SALES MANAGER: Southern Ontario

  • Revitalized underperforming sales force through bi-weekly product-knowledge seminars, boosting quarterly sales by 250 units and gaining 2% market share by end of fiscal.

BEFORE: CUSTODIAN

  • Responsible for monitoring cleaning product inventory and maintaining adequate supplies.

Problem – very disorganized stock room and poorly labeled supplies, often ordering items that were already on hand without knowing it. Storing duplicates and causing more clutter.

Action – organized stock room, recommended improved shelving solution to manager and created a stock sheet to keep better track of supplies on hand.

Result – easy to find supplies, accurate in-stock numbers, avoid ordering unnecessary supplies saving $45/month.

AFTER: CUSTODIAN

  • Improved inventory management by re-organizing stock room and instituting a cost-effective item tracking sheet to prevent duplicate orders, saving $45 per month.

BEFORE: CUSTOMER SERVICE REPRESENTATIVE

  • Greeted customers and assisted them with purchases.

Problem –  it was a very busy store and many customers got frustrated because they felt they were not being offered good customer service.

Action – started greeting all new customers within 30 seconds of their entrance into the store, even if serving another client.

Result – customers felt noticed and appreciated, were more willing to wait for service.

AFTER: CUSTOMER SERVICE REPRESENTATIVE

  • Resolved customer frustrations due to busy store location and high wait times by initiating a new greeting process, welcoming all customers within 30 seconds of store entry.

BEFORE: CREW LEAD

  • Leads construction crews to ensure timely completion of all assigned projects.

Problem – high pressure deadlines and not many people took the time to work with caution despite working in very dangerous environments.

Action – ensured Health & Safety standards, closely watching 6 labourers and sending the guys off the job if they were not following rules.

Result – completed work with no accidents.

BEFORE: CREW LEAD

  • Achieved a flawless Health & Safety record in a deadline sensitive construction environment by closely monitoring a 6 member crew and enforcing Health & Safety compliance.
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